Privacy Policy

TrademarkLeads ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our trademark lead generation service at https://trademarkleads.com (the "Service").

Please read this Privacy Policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Information You Provide to Us

We collect information that you voluntarily provide when you:

• Create an Account: Name, email address, company name, phone number, and billing address
• Make a Payment: Payment information processed through our third-party payment processors (we do not store complete credit card numbers)
• Contact Us: Any information you provide when communicating with our support team
• Use the Service: Search queries, filters, and preferences you set within the application

1.2 Information Automatically Collected

When you access our Service, we automatically collect certain information, including:

• Usage Data: Pages viewed, features used, time spent on the Service, and search activity
• Device Information: IP address, browser type and version, operating system, device identifiers
• Log Data: Access times, error logs, and referring URLs
• Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies (see Section 7)

1.3 Trademark Data We Provide

The trademark application data, including contact information of trademark applicants, that we provide through our Service is obtained from publicly available sources, including government trademark offices. This data is not "your" personal information—it is public record information that we aggregate and make searchable for our users.

2. How We Use Your Information

We use the information we collect for the following purposes:

3. How We Share Your Information

3.1 We Do Not Sell Your Personal Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3.2 Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

• Payment Processors: To process your subscription payments securely
• Cloud Hosting: To store and manage our databases and application infrastructure
• Email Services: To send transactional and marketing emails
• Analytics Providers: To help us understand how users interact with our Service
• Customer Support Tools: To manage and respond to your inquiries

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, including:

• Compliance with legal obligations or court orders
• Protection of our rights, property, or safety, or that of our users or the public
• Investigation of fraud, security issues, or Terms of Service violations
• Cooperation with law enforcement or regulatory agencies

3.4 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change in ownership or control of your personal information.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using SSL/TLS protocols
• Encryption of sensitive data at rest
• Regular security assessments and penetration testing
• Access controls and authentication requirements
• Employee training on data protection and privacy
• Regular backups and disaster recovery procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Privacy Rights

5.1 General Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Data Portability: Request a copy of your data in a structured, machine-readable format
• Objection: Object to our processing of your personal information
• Restriction: Request restriction of processing under certain circumstances
• Withdraw Consent: Withdraw consent for marketing communications at any time

5.2 California Residents (CCPA)

If you are a California resident, you have additional rights including:

• The right to know what personal information we collect, use, and disclose
• The right to request deletion of your personal information
• The right to opt-out of the sale of personal information (we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights

5.3 European Residents (GDPR)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the rights listed in Section 5.1 above. Our legal basis for processing your information includes:

• Contract: Processing necessary to provide the Service to you
• Legitimate Interests: Processing for our business operations and service improvement
• Consent: Where you have given explicit consent (e.g., marketing emails)
• Legal Obligation: Where required by law

5.4 Exercising Your Rights

To exercise any of these rights, please contact us at privacy@trademarkleads.com. We will respond to your request within 30 days (or as required by applicable law). You may be required to verify your identity before we process your request.

6. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Specifically:

• Account Information: Retained while your account is active and for a reasonable period thereafter
• Payment Information: Retained as required for accounting and tax purposes (typically 7 years)
• Usage Data: Retained for up to 2 years for analytics and service improvement
• Marketing Data: Retained until you opt-out or request deletion

After the retention period, we will securely delete or anonymize your information.

7. Cookies and Tracking Technologies

7.1 What Are Cookies?

Cookies are small text files stored on your device that help us provide and improve our Service. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain until deleted).

7.2 Types of Cookies We Use

• Essential Cookies: Required for the Service to function properly (e.g., authentication, security)
• Analytics Cookies: Help us understand how users interact with the Service (e.g., Google Analytics)
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Track your activity for advertising purposes (with your consent)

7.3 Managing Cookies

Most web browsers allow you to control cookies through their settings. You can:

• Block all cookies
• Accept only certain cookies
• Delete cookies after your browsing session

Note that blocking essential cookies may impact the functionality of the Service.

8. Third-Party Services and Links

Our Service may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to those third-party services. We are not responsible for the privacy practices of other websites or services.

We encourage you to read the privacy policies of any third-party services you interact with.

8.1 Third-Party Services We Use

We may use the following third-party services:

• Payment processors (e.g., Stripe, PayPal)
• Analytics services (e.g., Google Analytics)
• Email service providers (e.g., SendGrid, Mailchimp)
• Cloud infrastructure providers (e.g., AWS, Google Cloud)

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.

When we transfer your information internationally, we ensure appropriate safeguards are in place, such as:

• Standard contractual clauses approved by the European Commission
• Privacy Shield certification (where applicable)
• Other legally recognized transfer mechanisms

10. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to remove that information from our systems.

11. Do Not Track Signals

Some browsers have a "Do Not Track" feature that lets you tell websites you do not want your online activities tracked. At this time, we do not respond to Do Not Track signals. We will update this policy if we implement Do Not Track support in the future.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify you via email or through a prominent notice on our Service
• In some cases, obtain your consent if required by law

We encourage you to review this Privacy Policy periodically. Your continued use of the Service after changes are posted constitutes your acceptance of the updated policy.

13. Your California Privacy Rights (Shine the Light)

California Civil Code Section 1798.83 permits California residents to request certain information about our disclosure of personal information to third parties for their direct marketing purposes. We do not share personal information with third parties for their direct marketing purposes.

15. Summary of Key Points

• We collect information you provide and usage data
• We use your information to provide and improve our Service
• We do not sell your personal information
• We share with service providers and as required by law
• You have rights to access, correct, and delete your data
• We use cookies for functionality and analytics
• We protect your data with security measures
• Contact us with any questions or to exercise your rights